Terms and conditions

Terms & Conditions of Use 01.05.2025

Thank you for using like2camp.com. Read the terms of use presented below in full, as they contain the contractual rights and obligations for both you as a pitch provider and for you as a camper. These Terms of Use therefore govern the use of the Platform www.like2camp.com, whether by offering a pitch or by booking a pitch, and form a legally binding contract between the user ("pitch provider", "campers") and like2camp GmbH (hereinafter referred to as "like2camp"), Grödigerstraße 21 / Top 13, 5081 Anif.

Scope
1. These Terms of Use apply to all users of the Platform www.like2camp.com, regardless of whether you are acting as a pitch provider or a camper.
2. By using our Platform, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.
Our platform - a description of services
1. like2camp operates the platform www.like2camp.com as an intermediary platform for pitch providers and campers, which means that it connects different user groups, i.e. providers of pitches and the users of these pitches.
2. Pitch providers can advertise and manage pitches on the platform. Campers can search for and book available pitches.
3. A prerequisite for use is registration. Registration data must always be kept up to date.
4. As the operator of the platform, like2camp is neither the owner, seller, reseller nor provider of the pitches. When campers make a booking or pitch providers accept a booking, they conclude a contract directly with each other.
5. A booking is a limited right granted to campers by the pitch provider to enter, stay and spend the night in a specified place for the duration of their stay.
6. By submitting the registration form, pitch providers agree to offer their pitch with immediate effect.
7. In order to publish your pitch, it must be checked by us. As soon as you have filled in all the information, you can submit the pitch to us. like2camp will check all information within 48 hours and release the place, provided that all information is complete as far as like2camp can see.
8. The advertisement remains active until the provider of a parking space revokes it in writing. However, existing bookings for the respective pitch are still being processed.
Legal Obligations & Liability:
1. Pitch providers must independently inform themselves about and comply with applicable local laws and regulations when constructing a pitch.
2. like2camp is not liable for incorrectly parked vehicles or other legal violations by campers.
3. Campers are liable to the pitch providers for damage caused by negligent or improper behaviour.
4. Costs for garbage disposal or damage beyond normal wear and tear will be charged to campers by like2camp.
5. Campers are obliged to report serious complaints to like2camp within 24 hours of their arrival, by e-mail (hello@like2camp.com) and to provide accurate information or evidence (e.g. in the form of photos or videos) about the circumstances of the complaint.
6. like2camp does not control or guarantee the existence, quality, safety, suitability or legality of the places offered.
7. There is no verification of the accuracy of the data and descriptions. Parking space providers are solely responsible for their offers, as well as the provision of all related services.
8. Bookings are made at the user's own risk.
9. like2camp is not liable for damages arising from the use of the platform, unless they are based on intent or gross negligence.
Platform Fee, Cancellation & Payment Processing
1. Any payment or other financial transaction will be made exclusively in euros.
2. The nightly rental price is set by the host.
3. like2camp receives a platform fee of 15% on the rental price (excl. VAT, incl. payment service provider fee) from the pitch provider for every binding booking.
4. Minimum fee per booking is 2 euros.
5. The total fee will be charged by us. 85% fee (i.e. minus the commission for like2camp) will then be transferred to the pitch provider on the 10th of the following month.
6. Complaints about an invoice must be made within 5 working days of the invoice date.
7. Cancellations by campers are possible until 12:00 noon the day before.
8. Refunds will be made minus a processing fee of 2 euros.
9. In the event of a justified complaint, the payment of the rental price to the parking space provider in accordance with 4.2. can be withheld.
10. In case of late cancellation, the full booking fee must be paid by the customer.
11. Refunds will be made through the payment service provider and may take a few business days.
12. Payments are processed exclusively by the third-party payment service provider Stripe Payments Europe, Ltd. ("Stripe"). When you make your booking, you agree that the entire fee may be charged to Stripe's chosen payment method.
13. To process bookings, pitch providers create a Stripe account in advance in order to receive payments for bookings. Stripe's Terms of Service (https://stripe.com/de/ssa) and the Stripe Connected Account Agreement (https://stripe.com/de/connect-account/legal) apply.
City tax (local tax, tourist tax, etc.):
1. The tourist tax is entered by the pitch provider (on the basis of the legal requirements, usually by the municipalities) and must be integrated into the pitch fee. like2camp assumes no liability for false information provided by the pitch provider.
2. The transmission of this income from the parking space provider to the corresponding recipients (usually the municipality) takes place directly between them. like2camp assumes no responsibility for these payment transactions.
Platform Availability
1. like2camp strives for a high availability of the platform, but cannot guarantee continuous accessibility.
2. Maintenance work, renewals ("updates") or technical malfunctions can lead to short-term failures. Users are not entitled to compensation due to such failures.
Contract Term & Termination
1. Users can cancel their account at any time without notice. However, existing bookings still have to be processed.
2. like2camp reserves the right to suspend or delete accounts without notice in the event of violations of these Terms of Use.
Privacy & User Data
1. like2camp processes personal data in accordance with the General Data Protection Regulation (GDPR). Information on data processing can be found in the privacy policy on the platform.
2. Users have the right to access, correct, delete and restrict the processing of their personal data.
Changes to the Terms of Use
1. like2camp reserves the right to change or update these Terms of Use at any time.
2. Users will be informed of any significant changes by email or notification on the Platform.
3. It is the responsibility of users to review the Terms of Use periodically and to be aware of any changes.
Final provisions
1. Should any provision of these Terms of Use be or become invalid, the validity of the remaining provisions shall remain unaffected.
2. These Terms of Use are subject to Austrian law.
3. The exclusive place of jurisdiction for all disputes is Salzburg, provided that you are a legal entity under public law or do not have a general place of jurisdiction in Austria.